FAQs

1.How can I get coupons or samples of your products?

Occasionally we offer coupons and samples on our website. In addition, we invite you to sign up at Making Life Better to receive other member’s only benefits and special offers for a variety of Unilever brands such as Dove, Lipton, Suave and many more.

We appreciate your loyalty and support for our brands and products but please understand that we cannot be responsible for coupons or offers not found on official Unilever websites.

2.Does the Noxzema deep cream cleanser contain pork or beef gelatin?

Noxzema Original Deep Cleansing Cream contains gelatin derived from pork sources.

3.Can Noxzema be used to treat eczema?

Noxzema Original Deep Cleansing Cream is recommended for use as a facial cleanser. This product has not been tested to treat eczema. We recommend consulting your physician for advice on what products would be best to treat your condition.

4.Can Noxzema be used to cool sun burned skin?

Over the years Noxzema Original Deep Cleansing Cream has been used for many reasons but we have not tested it for this use. We recommend it to be used as a cleanser that needs to be rinsed off after massaging onto the face.

5.What is your policy on animal testing?

We share your interest in this very important and complex topic. We encourage you to visit HERE to learn more.

6.How often should I cleanse my face?

For information on how to use our products, please click here.

7.Where is the best place to buy my Noxzema products?

Noxzema products are sold in grocery stores, mass merchandise stores and drug stores all over the country. If you are unable to locate your product, please call our toll-free Consumer Services number located on your package Monday – Friday 8:30 AM to 6:00 PM Eastern time where we can further assist you or click here (contact us).

8.Is Noxzema Deep Cleansing Cream non-comedogenic?

Noxzema Deep Cleansing Cream is not marketed as non-comedogenic

9.How can I tell how old my product is and what’s the best way to store it?

The following is an example of the manufacturing code you will see on your products:

Manufacturing Code format: EXAMPLE: 03252HU01 = MMDDY/PLANT CODE = March 25, 2012

Month = 03 (Numerical, from 01 to 12 for Jan. – Dec.) Example 03 = March

Day = 25 (Numerical, from 01 to 31). Example 25 = 25th day of the month

Year = 2 (Numerical, from 0 – 9) Last digit of most recent year. Example: 2012

Plant Code and other manufacturing information = HU01

These products should be stored at room temperature and used within 3 years of their manufacturing date in order to maintain their best performance.

10.I have a great idea that I would like to share with your company. How do I go about doing this?

For information on submitting ideas, please CLICK HERE.

11.MSDS requests on websites?

To obtain an MSDS for a Unilever product, please visit www.unilevermsdsusa.com. You can print your MSDS directly from this site.

12.Are your products recyclable?

All recycling information is listed on the packages. It’s on the bottom of the jars or the back label of the tubes.

13.How can I obtain Sponsorship or Funding from Unilever?

Thank you for contacting Unilever with your request for support.

While we have been pleased to provide support to numerous worthy causes for many years through both donations and sponsorships, our charitable funding, which is provided through the Unilever United States Foundation, Inc., has evolved in alignment with Unilever’s global charitable giving program.

Unilever now focuses its giving on enriching the quality of life through the provision of hygiene, sanitation, access to safe drinking water, basic nutrition and improving self-esteem. Unilever has identified five global partners with which it works in order to deliver on this mission. We are also supporting two U.S. based organizations that are aligned with the Foundation’s mission.

Additionally, the guidelines for the Unilever United States Foundation, Inc. preclude the use of financial grants for sponsorships, events, dinners or goodwill advertising.

We are unable to accommodate your request and extend our best wishes for success in your undertakings.

To learn more about The Unilever Foundation, please CLICK HERE.

14.How can I obtain donations from Unilever?

Thank you for contacting us about a Unilever product donation.

As you can imagine, we receive thousands of requests for products throughout the year from many worthy organizations. Rather than reply to individual appeals, we have made the decision to provide product regularly to two not-for-profit organizations – Feeding America and Feed the Children – for distribution to relevant food banks and other qualified agencies that service needy members of our communities across the United States.

Although we would like to support all the commendable causes that are brought to our attention, we simply are unable to do so, and will not be able to accommodate your request at this time.

Thank you for the opportunity to explain. We wish you and your organization much success.